Artificial Intelligence | Machine Learning | Chatbots | Robotic Process Automation

Objective: At the moment, this page is a placeholder for my research and analysis of artificial Intelligence – machine learning – chatbots – robotic process automation.

It also serves as a test to see how Google will index and rank this content.

This terms are similar to one another and are defined as follows:

• Artificial Intelligence – also referred to as AI – https://en.wikipedia.org/wiki/Artificial_intelligence
• Machine Learning
• Chatbots
• Robotic process automation

We will also talk about predictive analytics, CRMs

Updated 1/31/2019

What is the difference between Chatbots and Robotic Process Automation ( RPA )

One of the questions that many people are asking. The answer is as follows:
Both chatbots and Robotic Process Automation fall under the artificial intelligence umbrella. The way that they differ is that chatbots attempt to mimic human behavior by analyzing customers questions then comparing those questions against a source and tries to provide an answer based on that information.

List of Chatbot examples (Click here for details):

One the other hand robotic process automation does not necessarily target customers but instead targets repetitive task. Those repetitive tasks  – normally performed by humans – are automated using software.

Updated 2/1/2019

Robotic Process Automation is getting a lot of attention from corporations that are seeking to increase margins by reducing operations cost. What I like to refer to as “spare change scaling”. I coin this phrase because as an operations professional I recognized that most of the attention is generally focused on making money instead of maximizing the money that you already are making. In other words, if you optimize your operations, you will find money – spare change – that has been there along without struggling to find new customers.

There appear to be several Artifical Intelligence platforms emerging for creating Chatbots and for Robotic Process Automation ( RPA )

List of Chatbot platforms
1. Aivo
2. Botsify
3.Chatfuel
4.ChattyPeople
5.Flow XO
6. Imperson
7. Its Alive
8. ManyChat
9. Meya.AI
10.MobileMonkey
11. Octane AI
12.Pandorabots
13. Reply.AI

List of RPA – Robotic Process Automation platforms

1. UiPath RPA | Robotic Process Automation
2. Automation Anywhere
3. Foxtrot
4. Pega
5. Automate
6. Blue Prism
7. AutomationEdge
8. RPA Express
9. WinAutomation
10. Oracle Process Cloud

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